top of page

FREQUENTLY ASKED QUESTIONS

Do you have my local channels?

We may but you can check with our channel list. We can also add channels based on viewership.

Why can I buy similar services for less money?
  • We have a fully licensed panel.

  • We have a very stable service.

  • We have amazing customer support.

  • We offer an income opportunity Referral Program.

How many devices can I have on one account?

Our Premium Subscription allows 4 connections.

The Premium Plus Subscription allows 6 connections.

The Premium Platinum Subscription allows 8 connections.

What devices do you support?

We currently support the following devices and platforms:

  • Amazon Fire TV 4K

  • nVidia Shield and Shield Pro

  • Roku TV

  • Chromecast with Google TV 4K "New"

  • Mi Box

  • A95X F3 Air

  • Minnix Box

  • Nink Box

  • A wide variety of Android boxes

  • Web browser

  • Smart TV

  • Apple TV (coming soon)

We are working to add more devices in the future such as Apple TV.  Please check back as those become available.

How fast of an internet connection do I need to use Eyestream TV?

We recommend that your device is getting at least 50 Mbps.  Speeds above 50 Mbps are recommended to stream more than a couple devices simultaneously.​

I'm having trouble downloading the app thru the Downloader app on my Firestick
Eyestream is no longer supporting the old Eyestream TV app.
All users should be downloading our new Livestream MP app from the downloader.

Please use the following instructions to download the Eyestream app thru Downloader.  You may need to enable Developer mode or Install from unknown sources to allow installation on that device.  

You'll need to download our update "Livestream MP" app using the following URL:

http://livestreammp.video/new

bottom of page